Interpretation ID: nht93-7.33
DATE: October 21, 1993
FROM: Schaub, James (Bubba) -- Midas Muffler And Brake Shop
TO: Womack, John -- Acting Chief Council, NHTSA
TITLE: NONE
ATTACHMT: Attached To 5/18/94 Letter From John Womack To James Schaub (A42; PART 570)
TEXT: First allow me to introduce myself. My name is James "Bubba" Schaub. I manage a Midas Muffler and Brake Shop in Slidell, Louisiana, located at 180 Gause Blvd., and have for 9 years now. My concern is in the area of ethical and sound business practice. I'm taught by Midas to replace Brake rotors and/or Brake Drums when they exceed the minimum thickness (on disc rotors) or maximum Diameter (on Drums), published by original Equipment manufacturers. My questions are as follows -
1. Please [ILLEGIBLE WORD] F.M.V.S.S. 105 HYDRAULIC BRAKE SYSTEMS
2. Is there any basis for [ILLEGIBLE WORD] in following this policy? (of disc rotor and/or Drum replacement when out of manf. safety [ILLEGIBLE WORD]).
Please understand that my concern lier only with doing the right thing - the safe way, for our customer. Let it be known that the [ILLEGIBLE WORDS] are not following their own recommendations, for safety in this matter, which causes my customers to believe that we (midas) are fraudulently, selling and installing parts on thier vehicles when [ILLEGIBLE WORD] not needed. But, if I can present on established standard to our (midas) Customers, I can prevent them from feeling they've been taken advantage of.
(ARTICLE FROM UNDERCAR DIGEST IS OMITTED.)